# Connect Microsoft Teams

> Deliver InfraNest alerts into a Microsoft Teams channel, so incidents and expiries reach the whole team.

Source: https://infranest.io/docs/connect-teams
Last updated: 2026-10-26

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Send InfraNest alerts straight into a Microsoft Teams channel, so the whole team sees incidents and expiries as they happen.

## Overview
- Alerts like **Monitor down**, **SSL expiry critical**, and **Domain expiry warning** can be posted directly to a Teams channel.
- Setup requires creating a workflow in Teams first, then connecting it in InfraNest as a destination.
- Once connected, you can choose **Microsoft Teams** any time you decide which alerts go where.

> [!WARNING]
> The old Incoming Webhook connector in Teams no longer works — Microsoft switched it off on 22 May 2026. A URL containing `webhook.office.com` will not be accepted by InfraNest. Use the **Workflows** steps below instead; they are the current way to connect a channel.

## Get a workflow URL from Teams
1. In Teams, open the channel you want alerts in and select **⋯ → Workflows**.
2. Choose the **Post to a channel when a webhook request is received** template and create it.
3. Copy the **URL** the workflow shows when you save it. You'll paste this into InfraNest next.

## Connect Microsoft Teams in InfraNest
1. Go to **Alerts → Destinations**.
2. Select **Add a destination** and choose **Microsoft Teams**.
3. Paste the **Slack webhook URL** field's Teams equivalent — the workflow URL you copied — into the **Incoming webhook URL** field.
4. Select **Send test** to send a test message and confirm it appears in the channel.
5. Select **Save**.

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## Send alerts to Teams
1. Once the destination is saved, open the alert or monitor you want to route.
2. Under **Decide**, choose **Microsoft Teams** as a destination for that alert.
3. Confirm the change is saved.

## Tips
> [!TIP]
> Need alerts in more than one channel? Create a separate workflow for each channel in Teams, then add each one as its own destination in InfraNest — one workflow only posts to one channel.

## Troubleshooting
- **Alerts aren't arriving:** Check that the destination shows **Webhook configured** and run **Send test** again. If it shows **Test failed**, the workflow URL may be wrong or expired — recreate the workflow in Teams and paste the new URL.
- **Messages show as posted by "Workflows," not InfraNest:** This is expected. It's how Microsoft's replacement for connectors works, and it isn't something either side can change.
- **Can't create the workflow template:** If your organisation restricts Power Platform, ask an admin to allow the Workflows app before trying again.
- **Lost the workflow URL:** InfraNest stores it securely and never displays it again after saving. If you need to change it, use **Edit destination** and paste a new URL.