# Monthly uptime report

> Get uptime per monitor for a single calendar month — the figure you can send a client, because it stops changing once the month is over.

Source: https://infranest.io/docs/monthly-uptime-report
Last updated: 2026-10-26

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The monthly uptime report gives you one fixed, final uptime figure per monitor for a calendar month — the number you can actually send to a client.

## Overview
- Covers a single calendar month, not a rolling window, so the figure stops changing once the month ends.
- Shows uptime, downtime, incident count, longest outage, and how much of the month was actually measured.
- Excludes planned maintenance and unconfirmed blips, so what's left is defensible.

## Why a month, and not "the last 30 days"
The uptime column on the Monitoring page, and the bars on your status page, both cover a rolling window. That's right for a status page and wrong for a promise: "99.94% over the last 30 days" is a different number tomorrow, so it isn't something anyone can hold you to — or that you can point at.

An SLA is stated per calendar month. Once July ends, July's figure is final.

## Pick a month
1. Use the month picker in the top right, or click any row in the **Last 12 months** table.
2. The page opens on the most recently finished month by default, since that's the newest one whose numbers are settled.
3. If you pick a month that hasn't ended yet, the page tells you so — those figures can still move. They're still real, covering the days so far: the **Measured** column shows how much of the month they stand on, and today only counts up to the hour you're viewing it.

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## Read what each row tells you
1. **Uptime** — the share of the month the monitor was not down, to three decimals. 99.9% and 99.94% are different promises, so the report doesn't round the difference away.
2. **Downtime** — how long the monitor was down, in hours and minutes. Only confirmed outages count — the ones that opened an incident. A single failed check from one location, without the others agreeing, isn't downtime.
3. **Incidents** — how many separate unplanned outages there were.
4. **Longest outage** — the single worst stretch. One long outage is a very different month from twenty short ones adding up the same.
5. **Measured** — how many of the month's days went into the figure, and which probes took the readings.

## Understand how the figure is worked out
- The denominator is **the time actually watched**, not the length of the month.
- A day with no measurements — the monitor was paused, or created part-way through the month — drops out of the calculation completely. It's never counted as "up". The **Measured** column shows this as, for example, "12 of 31 days", and a monitor created mid-month says when it started.
- A monitor with no measurements at all shows "—", not 100%.
- **Planned maintenance is excluded** and reported separately on the row, so a scheduled window never counts against you.

> [!NOTE]
> Status pages conventionally count a *minor* incident at about a third of its length. This report counts every unplanned minute in full, so the monthly figure is usually the lower — and safer — one to put in writing.

## Export the report for a client
1. Pick the month you want, as above.
2. Click **Download** to get the CSV for that month.
3. The file includes one row per monitor, with uptime, downtime, incident count, longest outage, and the days-measured basis — all together, so the percentage never arrives without the context needed to defend it.

> [!TIP]
> There's no PDF. If you need one, open the CSV in any spreadsheet and print from there.

Every export is recorded in your **Audit Log**.

## Troubleshooting
- **The month I want shows figures that keep changing.** You've selected a month that hasn't finished yet — the page will say so. Numbers settle once the month ends.
- **A monitor shows "—" instead of a percentage.** There were no measurements at all for that monitor in that month, so no figure can be claimed.
- **This doesn't match my status page.** That's expected — the status page uses a rolling 90-day window and softens minor incidents. This report uses a fixed month and counts every unplanned minute in full.