# Your notification settings > Decide what InfraNest tells you about, and how: in the app, as a pop-up, by email, in your browser, or in your own Telegram or Slack. Source: https://infranest.io/docs/notifications Last updated: 2026-10-26 --- This page controls what InfraNest tells **you** about, and how — it's for anyone who wants to fine-tune their own alerts, pop-ups, emails, and chat notifications. ## Overview - Decide what reaches you, and whether it comes as an email, a pop-up, a push notification, or a message in your own Telegram or Slack. - This is about *your* personal notifications only. Where your organisation's alerts go (team Slack channel, on-call phone, PagerDuty) is set separately under **Alerts**. - Open this page from **My account → Notifications**, or from the gear icon at the top of the bell. ## Review your current set-up 1. Open **My account → Notifications** (or the gear icon at the top of the bell). 2. At the top, check **How you hear about things now** — it sums up your whole set-up in four lines, each with a link to where you change it. ![Your notification settings](/media/ee2c1e2e-19f4-4b6e-a1ae-2fff907b805f) 3. Review the four lines: - **Urgent problems** — where things like a site going down, a domain about to lapse, or a broken integration reach you. Each place is a chip you can click on or off: **Email**, **This browser** (only shown where supported), your own named chats, and **+ Add** to connect a new one. - **Everything else** — how routine updates arrive: *A daily summary*, *A weekly summary, on Monday*, *Each one by email, as it happens*, or *Only in the app*. - **Quiet** — your quiet hours, do not disturb, or away settings. - **Switched off** — how many things are currently muted, with a **Review** link. > [!NOTE] > If your organisation's admins have set team defaults, the summary will say so, and anything you haven't chosen yourself will follow those defaults. ## Start from a preset 1. Under the four summary lines, find **Start from**. 2. Choose one of the three presets: - **Only urgent** — urgent problems emailed straight away; everything else only in the app; your own chats get urgent only. - **Balanced** *(recommended)* — urgent problems emailed straight away; everything else as one daily summary; your own chats get urgent only. - **Everything** — urgent problems emailed straight away; everything else emailed as it happens; your own chats get everything, for every kind. 3. Change anything afterwards as you like — the label then switches to **Custom**. > [!TIP] > A preset never touches your quiet hours, away status, or muted items, so it's safe to try one and adjust from there. ## Choose where each kind of notification reaches you 1. Open the **Where** tab. 2. Find the table of notification kinds — **Monitoring**, **Domains**, **DNS**, **Servers**, **Billing**, **Account**, and **System** — each as a row. ![Your notification settings](/media/7243062d-2266-45a2-894f-4273480d4beb) 3. For each row, set the columns that apply: - **In the app** — whether it shows up in the bell at all. - **Pop-up** — whether an urgent item pops up in the top-right corner while InfraNest is open. - **Email** — whether that kind is emailed to you. If only some emails of that kind are on, the switch shows half on; click it to turn them all on, or use **Advanced** to set them one at a time. - **Push** — what your browsers show while InfraNest is closed: **Everything**, **Urgent only** (default), or **Off**. - **Your own chats** — each connected Telegram or Slack is its own column, set to **Everything**, **Urgent only** (default), or **Off** per row. > [!NOTE] > **Billing** and **System** always reach the bell, including security alerts and payment problems, so those switches are locked on and can't be turned off. ## Add a Telegram or Slack of your own 1. On the **Where** tab, click **Add Telegram or Slack** (or **+ Add** in the summary). 2. Choose **Telegram**, **Slack**, or **Microsoft Teams**. - **Telegram** opens the InfraNest bot — press **Start** and it's linked, nothing to copy. - **Slack** asks for an incoming-webhook link from your Slack. - **Microsoft Teams** asks for a Workflows link from your Teams. 3. The chat appears as a new column in the table, set to **Urgent only** by default. A chat you add this way gets **your** notifications only — never the team's alerts — and you can have up to three of your own per organisation. ## Fine-tune with Advanced settings 1. On the **Where** tab, open **Advanced**. ![Your notification settings](/media/cda25c85-b497-4117-9fca-136c8c136e1b) 2. Adjust any of the following: - **Per type (advanced)** — force one kind of email to **Always immediately** or **Off**, overriding the **When** tab rules. - **Notification types** — a switch per individual email (for example *Domain registered*, *DNS sync failed*, *Monthly recap*, *Product news & tips*). - **Email format** — choose **HTML** or **Plain text**. - **Your own email addresses** — add an extra address of yours that receives your organisation's alerts, each with an unsubscribe link. ## Find out why you received a notification 1. Open the bell and find the notification in question. 2. Click its **⋯** menu. 3. Select **Why did I get this?** 4. This opens the **Where** tab on the exact row responsible, so you can adjust it in one step. ## Tips - Your notification choices are per organisation — if you belong to several, switch organisation in the sidebar to set each one separately. Your Telegram connection, quiet hours, and summary hour carry over everywhere. - The bell always shows everything unless you've switched a kind off under **In the app**. Email, push, and chats are extra places to be notified — not the only record. - A registration or transfer you place yourself will always notify you straight away about how it went. > [!TIP] > If you're an owner or admin and don't want occasional plan-related tips in your summary emails, use **Don't show plan tips** — also available under **Billing** on this page.