You're asked to change your password

If InfraNest asks you to set a new password before letting you continue, don't worry — nothing is wrong with your account. This happens when your organization's security policy requires it.

Overview

• Your password may have expired based on your organization's rotation schedule.
• An administrator may have required a reset, often after a security review or a possible exposure.
• You may have been given a temporary password that needs to be replaced now.

Change your password

1. Enter your current password.
2. Choose a new password that meets the rules shown on screen — these cover length and whether a mix of characters is required.
3. Select Save. You'll continue straight into InfraNest — there's no separate sign-in step.

Tips

• Longer is better than complicated. A passphrase made of a few unrelated words is stronger and easier to type than a short, scrambled one.
• Don't reuse a password from another service.
• Consider a password manager, especially if your organization rotates passwords often.

TipA password manager makes it easy to generate and store a strong, unique password without having to remember it yourself.

Troubleshooting

• "Must be different" — this means you've used this password before. Policies usually block reusing a recent password, so choose a new one.
• It doesn't meet the rules — check the requirements listed on the screen. The most commonly missed one is minimum length.
• You've tried too many times — sign-in attempts are rate-limited for security. Wait a few minutes and try again.

NoteIf you don't know your current password, sign out and use Forgot password instead. This sends a reset link to your verified email address.