Connect email

Send InfraNest alerts to an email address, the simplest destination to set up — ideal for anyone who wants alerts without connecting another service.

Overview

• Email is the only destination that needs nothing from another service — no webhook, bot or API key, just an address.
• A shared team inbox works well for general visibility; a personal address that forwards to a phone is better for anything urgent.
• Routing is chosen per object, so different monitors, servers, DNS zones or domains can each alert a different address.

Before you start

Nothing to prepare. Unlike Slack, Microsoft Teams, Discord or Telegram, email needs no Slack webhook URL, Incoming webhook URL, bot token or key — just the address you want alerts to arrive at.

TipUse an address you actually watch. A shared team inbox works well; a personal address that forwards to a phone works better for anything urgent.

Connect email

1. Go to Alerts → Destinations.
2. Select Add a destination and choose Email.
3. Enter the Email format address alerts should go to.
4. Select Send test to send a test message and confirm it arrives.
5. Select Save & test.

Send alerts to email

1. Once the destination is saved, open the alert routing for the monitor, server, DNS zone or domain you want to cover.
2. Choose the Email destination you just created under Decide.
3. Confirm the subscription under Event subscriptions — pick All events or Critical only depending on how much you want to hear.

Tips

• One destination sends to one address. Add another destination for a second recipient, or point it at a distribution list your mail provider manages.

NoteThis is separate from your personal notification preferences. Changing which emails you receive as a user is done in your account settings — a destination controls where an organisation's alerts go.

Troubleshooting

• If a test never arrives, check your spam folder first, then confirm the address is spelled correctly.
• Mail providers sometimes hold the first message from a new sender, so give it a few minutes before resending Send test.
• If alerts stop arriving later, check the destination for the Alerts are not reaching this destination or Not delivering notice.